Dear Marenauta,
the client just says things about us and the yacht without to give detail information.
1) First of all the electrical cable brake the 2nd or 3nd day at the port in the Marina Gouvia as the boat were moving from the wind and he didn't do anything to protect it.
2) From the engine the oil alarm where on after two weeks trip, so when he call me I told him to disconnect the cable from the sensor as the oil level was OK, but he didn't understand and he disconnect another cable and the beep alarm where on again! So the next day I went on board and personal I disconnect it.
3) SOME SYSTEMS MISSING-What does he mean!!
4) WRONG SAILS I think that he wants to say... Okay why were wrong the sails and how he understand that, the sails from the yachts are specific for each type.
5) Navigation equipment gone crazy... What exact didn't work? the speed, the wind direction? The instruments are two years old, I have the invoice of buy it.
6) ROLL DEFECTIVE he means that the sails are not working, because both has roller reefing system!!
7) We delivery the yacht dirty and why he didn't tell anything to us on the check in procedure or after sign the yacht contract and before ofcourse to depart?
We are happy that he came back as when he left from the port without any wind he couldn't use the gearbox well and to manoeuvre the boat at the port so we have to rest him with a rib and push him away of the others yacht which was over to crash.
My Regards,
Nikos

Dear Partner,
Thank You for Your email.
Unfortunatly there was mistakes made by our base manager.
We will change lot of in next week, first our base will be in Marina Zadar...
There for we will change also our staff.
We will suport our Agency Marenauta in these case to give You boat in season 2014, of course whit discounts.
Please for Your understanding and Your replay.
Best regards
Gordan